These rules govern your account, every offer you accept and each withdrawal you make. A promotion that lists extra conditions of its own adds them to these.
Eligibility and the one-account rule
Registration is open to people aged 18 or over, and nobody may run more than one account. Your name and address need to match the ID and proof of address you send later.
Bonus money and free spins
Switch each welcome stage on before its qualifying deposit: 125% plus 75 free spins from £25, then 150% plus 100 from £50, then 175% plus 125 from £100. Bonus funds and free-spin winnings must be wagered 40x within 7 days of arriving. While that wagering is open, stakes are limited to £2 per spin or round, and bonus-buy features are unavailable. Confirming both your e-mail address and phone number earns 50 no-deposit spins, whose winnings are also wagered 40x, with £50 as the most that can be cashed out. Enter any promotion code on the promotions page or in the cashier ahead of the deposit it applies to.
Payouts and identity checks
Three documents come before your first payout: photo ID, a recent utility bill or bank statement, and proof that you own the payment method. We review every request within 72 hours at most and send the money back by the deposit route wherever we can. Standard accounts may take out up to £2,000 in a day, £10,000 in a week and £40,000 in a month.
Limits you control
Deposit limits, time-outs and self-exclusion are available at any time from your account, or through our support team.
Changes and complaints
We may revise these terms, and the version live on the day you play is the one that applies. Complaints reach our team through live chat or e-mail support; include the date, the amount and the game or payment involved, and we answer in English.